Introduction
General Medico Legal Services Ltd (“we”, “us”, or “our”) is committed to protecting the privacy of individuals whose personal data we process. This Privacy Policy explains how we collect, use, share and protect your personal data when you use our services or interact with our website.
What personal data do we collect?
In the course of providing medico-legal services, we may collect the following categories of personal data:
- Identification and Contact Information: Name, address, phone number, email address.
- Demographic Information: Date of birth, gender (optional).
- Medical Information: Health records, medical history, diagnoses, treatment information (obtained with your explicit consent or through legal instruction).
- Legal Information: Details relevant to your case, including witness statements, accident reports, court documents.
- Financial Information: Payment details (processed securely by a third-party provider).
Legal Basis for Processing your Data
We process your personal data only when we have a lawful basis to do so. The legal basis will depend on the specific personal data concerned and the purposes for which it is processed. The most common legal bases for processing your data include:
- Contractual Necessity: To provide the medico-legal services you have requested.
- Legal Obligation: To comply with a court order or other legal requirement.
- Legitimate Interests: To pursue our legitimate interests in a way that does not unreasonably affect your privacy rights. For example, improving the quality of our services or for administrative purposes.
- Consent: In certain cases, we may ask for your explicit consent to process your personal data. You have the right to withdraw your consent at any time.
How we use your personal data
We will only use your personal data for the purposes for which it was collected, unless further processing is necessary and compatible with the original purpose. These purposes include:
- Providing medico-legal advice and services.
- Preparing case reports and assessments.
- Communicating with you about your case.
- Managing our business operations and administration.
- Complying with legal and regulatory obligations.
Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
- Third-Party Service Providers: We may use third-party service providers to assist us with various aspects of our business operations, such as IT support, document management, or secure data storage. These providers will only process your personal data in accordance with our instructions and applicable data protection laws.
- Legal Professionals and Experts: We may share your personal data with legal professionals and experts involved in your case, such as barristers, solicitors, or medical consultants.
- Disclosure Required by Law: We may be required to disclose your personal data by law, such as in response to a court order or subpoena.
Data Retention
We will retain your personal data for no longer than is necessary for the purposes for which it was collected, and in accordance with legal and regulatory requirements. When your data is no longer needed, we will securely delete or anonymize it.
Your Data Protection Rights
You have a number of rights under the GDPR in relation to your personal data. These rights include:
- Right of Access: You have the right to access your personal data and obtain a copy of it.
- Right to Rectification: You have the right to request that we rectify any inaccuracies in your personal data.
- Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
- Right to Restrict Processing: You have the right to restrict the processing of your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your personal data.
Contact Us
If you have any questions about this Privacy Policy or your data protection rights, please contact us at admin@gmls.co.uk
Changes to this Privacy Policy
We may update this Privacy Policy from time to time in response to changes in applicable law, regulations, or our business practices.